Sr Software Engineer

🏢 About ServiceNow

ServiceNow is a global enterprise cloud company powering digital workflow automation for organizations worldwide. Its cloud platform connects disparate systems, departments, and applications into unified experiences that automate complex enterprise operations. Serving more than 85% of the Fortune 500, ServiceNow integrates generative AI, workflow intelligence, and modern web architectures to help teams work faster and smarter.

🎯 The Role

ServiceNow is seeking a Senior Software Engineer to join the Unified Employee Experience (UEX) engineering team in Hyderabad. In this hands-on frontend role, you will design and implement the user interfaces behind EmployeeWorks, Employee Center, and Employee Center Pro. You will create AI-first, responsive web experiences designed to run with low latency on real devices and real networks, focusing on browser mechanics, accessibility, and high reusability.

🛠️ Tech Stack

• JavaScript (ESNext) & TypeScript
• Modern Component Frameworks (React, Lit, Angular, or Vue)
• Web Components & Custom Elements
• HTML5, CSS3, & Design Systems
• Automated Testing (Jest, React Testing Library)
• Browser Profiling & Chrome DevTools
• Node.js & RESTful APIs

💼 What You'll Do

• Build, test, and ship responsive frontend features and custom web components from design to production
• Develop modular UI components for consumption across multiple product squads within the organization
• Profile frontend execution paths to identify and eliminate browser layout shifts, memory leaks, and render bottlenecks
• Debug complex issues across client applications and connected backend services to resolve root causes
• Write automated test suites to ensure backward compatibility and reliable release cycles
• Participate in design architecture and code reviews, maintaining high code quality across the team
• Leverage AI development assistants to enhance workflow efficiency and integrate LLM features into client interfaces
• Mentor early-career engineers and collaborate closely with product management and design teams

✅ What You'll Need

• 5+ years of professional software engineering experience with substantial focus on frontend web development
• Strong command of modern JavaScript, TypeScript, object-oriented design, and component architecture
• Working knowledge of component frameworks such as React, Lit, or Vue, along with native Web Components
• In-depth understanding of browser architecture, including DOM manipulation, event loops, and network lifecycles
• Hands-on experience debugging and profiling web application performance under load
• Experience authoring and maintaining automated unit and integration tests for web codebases
• Familiarity with backend languages or environments (Node.js, Java, Python, or Go)
• Bachelor's or Master's degree in Computer Science or an equivalent engineering field

🌟 Nice to Have

• Prior experience building interfaces that surface LLM or generative AI capabilities
• Hands-on contributions to enterprise design systems or shared component libraries
• Knowledge of Real User Monitoring (RUM) tools and frontend telemetry
• Experience building features for multi-tenant, large-scale SaaS environments